CONDITIONS

  • CHECK-IN from 3pm on day of arrival. In case of arrivals after 11pm we kindly suggest you to contact the reception of the hotel.
    We also invite our Guests to present at check-in the need for invoice at check-out, providing header information in advance.
  • CHECK-OUT by 10.30am on day of departure.
  • EARLY CHECK-IN subject based on availability on arrival. We recommend that you contact the hotel directly for more information.
  • LATE CHECK-OUT based on availability, expect a supplement of € 50.00 with chance of keeping the room until 7pm.

BOOKINGS

The reservations can be done by telephone or by e-mail.

Every booking must be guarantee with deposit ( 30% of the total) or credit card.

The deposit can be done:

  • BANK TRANSFER
    GESTAL SRL
    BANCA POPOLARE DI SONDRIO filiale di Bormio
    IBAN: IT 08I 05696 52090 0000 300 81X66
    SWIFT: POSOIT22
  • CREDIT CARD giving the number of card, expiring date and written authorization for withdrawal.

CANCELLATION POLICY

DEPOSIT 30% NOT REFOUNDABLE

The balance must be done by 10pm of the day before departure or during check-out time.

We accept payment:

  • By cash (DL of 28 Dicember 2015, cash payment is accepted for maximum of € 2.999,99)
  • By Credit/debit card ( VISA, MASTERCARD, AMERICAN EXPRESS, BANCOMAT)
  • We don’t accept cheque.

For payments with credit / debit cards the minimum amount is € 20.00

TOURIST TAX € 1.80 PER PERSON PER DAY TO BE SOLD AT CHECK-OUT IN CASH, ONLY FOR THE FIRST 7 NIGHTS

All children under the age of 12 are exempt from paying the tourist tax.

No reductions are made on the total amount of the stay in case of early departure or late arrival.

Unused meals can not be reimbursed.

All rooms in the hotel are NON-SMOKING, there is a penalty of € 100.00 if you are surprised to smoke in the room.

RESTAURANT SERVICES

BED & BREAKFAST (OVERNIGHT AND BREAKFAST)

HALF BOARD (OVERNIGHT – BREAKFAST – DINNER)

FULL BOARD (OVERNIGHT – BREAKFAST – LUNCH – DINNER)

For half-board and full-board treatments there is a choice menu. Drinks at meals are always understood to be excluded.

Half-board treatment does not include an inversion of dinner with lunch.

Full board begins with lunch on the day of arrival and ends with breakfast on the day of departure or starts with dinner on the day of arrival and ends with lunch on the day of departure. Any skipped meals will not be reimbursed.